Looking back on our 15+ years of experience in all kinds of IT environments – home, small business, or enterprise – we’ve gained a lot insight about what works and what doesn’t when it comes to where and how computers, smart devices, and technology have become common place. And we’ve seen the kinds of problems they can cause when they don’t work correctly.
That is where we love to come in: fixing problems caused by technology and solving problems using technology. If your computer is slow, we will fix it. Need a new printer configured? Call us. If your manual processes take take more time than you’d like, we have the knowledge speed them up. Fast! One of our core principals is to get your problems resolved in a day or less!
We use our expert knowledge and experience to make our solutions and interactions with customers as pleasant and smooth as possible. Because we focus on our customers, our core values lead us to put the most emphasis on what provides the best experience when using our services:
We want every customer to be completely satisfied with our work when we’re finished.
We design our solutions and services to be efficient, cost effective, and clean.
Great communication is vital to every aspect of business. We respond to all inquiries within 1 hour of receipt.
When we started offering services professionally 15 years ago we would have never thought that we would grow to where we are today. Looking back at our home and business computer services as well as website service growth over the years, it is very humbling. We’ve grown from occasional calls and questions to a regularly utilized service organization performing work for clients of all size — from home computer users to business technology consumers. And to-date we can confidently say that we’ve retained more than 99% of our commercial AND home customers.